About Us
Our Award winning Travel Specialists have been travelling the world for 36 years to find the best destinations for your perfect holiday.
Westoe Travel is an award winning family owned Independent business based in South Shields, Tyne Wear. We have established this business from scratch starting as a desk in the back of the family newsagents in 1989 to winning numerous awards. This has been achieved while maintaining excellence in customer services and ‘the family business that cares’ ethos.
Westoe Travel is an award winning family owned Independent business based in South Shields, established over 36 years ago.
Westoe Travel are members of ABTA, Worldchoice and CLIA and act as agent only for selected operators who provide full ATOL protection or similar bonding and financial protection to our customers.
We recommend that customers take travel insurance for all bookings.
We have over 100 special offers on the website but these are just a small selection of the holidays we offer.
All tours are subject to availability at the time of booking.
We strongly advise that you check the latest advice at the Foreign and Commonwealth Travel Aware Campaign about travelling abroad both before booking and before travelling.
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* X (Twitter) @westoetravel
* Facebook - Westoe Travel
* Instagram Westoe Travel
Westoe Travel are members of ABTA (L4746) ABTA and act as agent only for Tour Operators who provide full ATOL protection or similar financial protection to our customers.
Westoe Travel are members of CLIA (Cruise Lines International Association)
and act as agent only for Cruise Lines who provide full ATOL protection or similar financial protection to our customers.
Call us on (0191) 455 2292 for more information, e-mail us at sales@westoetravel.co.uk or visit our shop Westoe Travel, 120 Westoe Road, South Shields, Tyne and Wear NE33 3PF.
In 2021 launched RAIL ADVENTURES which is our own UK holidays by Rail Tour Operator.
All packages are fully protected under our ABTA Bond Y6659
Check out the offers on the following pages
* RAIL ADVENTURES
* LONDON RAIL ADVENTURES
* SCOTLAND - CITY BREAKS AND RAIL ADVENTURES
* YORK AND LEEDS RAIL ADVENTURES
* LIVERPOOL AND CHESTER RAIL ADVENTURES
* GLASGOW AND LOCH LOMOND RAIL ADVENTURE
The safest way to protect your booking and money is to book a package with an ABTA bonded Tour Operator through Westoe Travel - ABTA Member (L4746) and (Y6659)
We have assisted every customer whose booking had to be cancelled, refunded or amended
Westoe Travel are also members of ABTA (membership numbers L4746 andY6659). Please ask us about the protection that applies to your booking. If you apply for any product or service detailed on this website, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service, i.e. booking terms & conditions (in particular those of our carefully selected partners e.g. airlines, car hire companies and hotel operators) and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail. For the purposes of these Terms and Conditions, "product(s)" and "service(s)" shall not include, without limitation, any representation and/or warranty and/or advice as to the suitability and/or fitness for purpose of either for the user's express and/or implied purpose. Nothing in these Terms and Conditions affects your statutory rights as a consumer.
Westoe Travel is a member of ABTA with membership numbers L4746 and Y6659. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. Westoe Travel is obliged to maintain a high standard of service to you by ABTA's Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel 020 3117 0500 or visit www.abta.com.
Westoe Travel is not aligned with any single tour operator, therefore you will find that we provide a truly impartial holiday service that suits your individual needs. In the interests of consumer protection all ABTA members, including Westoe Travel, are fully bonded. We are members of Worldchoice to enable us to obtain better commercial deals for our customers and for the provision of technical support. We retain our independence.
COOKIE POLICY
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Westoe Travel do not use any cookies on this website. Occasionally there may be a link to an external website and you need to check the cookie policy of the external website.
Company Profile
We provide a comprehensive range of travel services, including holidays, flights, hotels, insurance, car hire, cruises and late holidays, airport parking and airport lounges. We also specialise in UK breaks, Canadian, USA, Australian and New Zealand holidays.
We are officially appointed by the Association of Train Operating Companies for the issue of rail tickets.
We offer an independent and impartial travel service tailored to your individual needs.
Westoe Travel were recognised by the main operators with the following awards:
* Member of ABTA - membership number L4746 and Y6659
* Member of CLIA Cruise Specialists
* Member of Worldchoice
* GRAFTA Best Small Travel Agent 2018 and 2019
* Agent Achievement Awards Finalist 2015 and 2017
* TTG Top 50 Travel Agent 2017 and 2019
* GRAFTA Best Travel Agent for UK Breaks 2016,
* GRAFTA Best Travel Agent for Short Breaks 2016
* Winner Excellence in Customer Service South Tyneside Business Awards
* STEP Retailer of the Year
* Most Innovative Travel Agency - Travel Weekly Agent Excellence Awards
* DFDS Seaways - Travel Agent of the Year
* Young Travel Agent of the Year finalist Martin Brett TTG Awards
* TIPTO Travel Agent of the Year (Northern Nominee)
* Six times Brits Awards UK Travel Agent of the Year 2010; 2011; 2012; 2013; 2014; 2018
* AI UK Travel Agent of the Year 2016,
* A1 Best UK and Short Breaks Travel Agent 2017, 2018, 2019
* Appointed Premier Canada Specialist by Destination Canada
* Appointed Premier Aussie Specialist by Australian Tourist Board - Graeme Brett
* Appointed VISIT USA trade partner
* Appointed New Zealand GOLD Kiwi Specialist by Tourism New Zealand - Graeme Brett
STAFF QUALIFICATIONS
Graeme
* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Kuoni Longhaul Diploma
* Premier Australia Specialist
* Premier Canada Counsellor
* Disney Stars Specialist
* National Express Advanced Qualification
* New Zealand Gold Kiwi Specialist
* Fiji Matai Specialist
* St Lucia Expert
*TTG Manager of the Year 2018
Countries visited
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Cambodia
Canada
Canary Islands
China
Costa Rica
Curacao
Czech Republic
Denmark
Ecuador
Fiji
France
Galapagos Islands
Germany
Iceland
Ireland
India
Italy
Ireland
Jamaica
Kenya
Malta
Morocco
Netherlands
New Zealand
Norway
Panama
Puerto Rico
Poland
Portugal
Russia
Saint Lucia
Singapore
Spain
South Africa
Turks and Caicos
Turkey
United Arab Emirates – Dubai,
US Virgin Islands
USA – Florida, Hawaii, Las Vegas, New York, California, New Orleans, New England, Texas
Vietnam
Zambia
Zimbabwe
Joan
* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Elite Canada Specialist
* National Express Advanced Qualification
* Disney Stars Specialist
* Aussie Specialist
* Brand USA Specialist
Countries visited
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Canada Niagara Falls, Toronto Ottawa, Bay of Fundy, Churchill, Calgary, Vancouver, Vancouver Island, Rocky Mountaineer, Yukon, Edmonton, Banff , Lake Louise, Jasper, Nova Scotia, Newfoundland, Montreal, 1000 Islands, Kingston, Prince Edward Island, Niagara on the Lake, Quebec, Tok`
Canary Islands
Curacao
Cyprus
Czech Republic
Denmark
Ecuador
Finland
France
Galapagos Islands
Germany
Gibraltar
Hungary
Iceland
Ireland
Italy
Japan -Tokyo, Hiroshima, Mount Fuji
Kefalonia
Kenya
Malta
Morocco
Netherlands
New Zealand
Norway
Panama
Peru
Poland
Portugal
Puerto Rico
Rhodes
Romania
Russia
Saint Lucia
Spain
Switzerland
Tunisia
Turkey
Turks and Caicos
United Arab Emirates – Dubai,
US Virgin Islands
USA – Alaska, Boston, California, Florida,Grand Canyon, Hawaii, Las Vegas, New York, New Orleans, New England, Memphis, Nashville, New Orleans, Rhode Island, Tennessee, Virginia, Washington DC
Vietnam
Gillian
* CLIA Cruise Ambassador
* Kuoni Long Haul Specialist National finalist 2009/2010
* Japan Specialist
* Canada Specialist
* Aussie Specialist
* Jamaica Specialist
* Disney Stars Specialist
* National Express Advanced Qualification
* Missouri Travel Authority Specialist
* Sandals and Beaches Resorts Specialist
* Bahama Bay Resort Specialist
* Icelandair Specialist
* Cathay Pacific Specialist
* Oman Air Specialist
* APT
* Wendy Wu
* TTG Travel Agent of the Year Finalist
Countries Visited
Antigua
Australia
Austria
Bahamas
Belgium
Botswana
Cambodia
Canada
Cayman Islands
China
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hong Kong
Hungary
Iceland
India
Ireland
Italy
Jamaica
Japan
Liechtenstein
Malaysia
Maldives
Malta
Mexico
Morocco
Namibia
Netherlands
Norway
Peru
Portugal
Russia
South Africa
South Korea
Spain
Sri Lanka
St Lucia
Sweden
Switzerland
Tunisia
Turkey
UAE
USA
Vietnam
Zambia
Alice
* NVQ Travel & Tourism
* Disney Stars Specialist
* Sandals and Beaches Resort Specialist
* Canada Specialist
* Aussie Specialist
* Universal Studios Specialist
* TTG Young Travel Agent of the Year 2019 FINALIST
Countries visited
ArgentinaAustria
Australia
Azerbaijan
Belgium
Brazil
Cambodia
Canada – East Coast
Canary Islands
China
Czech Republic
Cyprus
Egypt
France
Germany
Greece
Iceland
India
Italy
Iceland
Ireland
Jamaica
Japan
Jordan
Malta
Mexico
Monaco
Morocco
Netherlands
Norway
Oman
Poland
Portugal
South Korea
Spain
Sweden
Switzerland
Tanzania
Thailand
Turkey
United Arab Emirates – Dubai, Abu Dhabi
Uruquay
USA – Florida, New York, California, New Orleans, New England, Las Vegas
Vietnam
Zanzibar
Maddy
NVQ Travel & Tourism Distinction
ABTA
TTG Florida Fest
Hurtigruten
Disney Stars
Holiday Extras
Kennedy Space Centre
Harry Potter's London
Attraction World
PortAventura World
City Cruises
Countries Visited
Czech Republic
France
Germany
Gran Canaria
Greece
Madeira
Majorca
Malta
Netherlands
North Macedonia
Poland
Portugal
Romania
Spain
Tenerife
Turkey
USA - Florida
Chloe
NVQ level 2 & 3 in Business Administration
Diploma in travel and tourism
ABTA
ABTA Sustainable Travel
Data Excel Certification
Excel Marketer Certificate
Fundamentals of Digital Marketing
Google Commerce and Digital Marketing Certificate
Google Analytics Individual Certificate
SEO Certified by Hubspot Acadamey
TTNG Digital Marketing
TTNG The Sales Process
Eurotunnel
Japan
Vancouver Specialist
Krakow
Switzerland
Antigua and Bermuda
Capetown
Oceana Cruise
Harry Potter's London
Lounge Pass
Dubai
Intrepid
Iberostar
Gran Canaria LGBTQ
Czech Tourism
Countries visited
Canary islands
France
Greece
Mexico
Netherlands
United States of America
Whether your trip is within the UK or to the other side of the world - our professional travel service will cater for every need.
* Twice TTG TOP TRAVEL AGENT IN NORTH EAST ENGLAND
*Best of South Tyneside Awards- Business of the Year 2024
* GRAFTAS Best UK Travel Agent
* TTG Top 50 Travel Agent 2017 and 2019
* Agent Achievement Awards Finalist 2015; 2017
* Brits Travel Awards Winner 2010,2011,2012,2014,2016,2018
* AI UK Travel Agent of the Year 2015
* Winner Excellence in Customer Service
* South Tyneside STEP Retailer of the Year
* AI Best UK and Short Breaks Travel Agent 2016, 2017, 2018, 2019
* Travel Weekly Most Innovative Travel Agency
* TIPTO Travel Agent of the Year (Northern)
* Destination Canada Elite Specialist Agent
* Tourism Australia Premier Aussie Specialist
* New Zealand GOLD Kiwi Specialist
* VISIT USA trade partner
* DFDS Seaways - Travel Agent of the Year
Business hours:
Monday to Friday 9:30am to 4pm
Saturday/Sunday/Bank Holiday - closed
CHRISTMAS AND NEW YEAR
Tuesday 24 December 10am - 1pm
25th - 29th December CLOSED
Monday 30 December 10am - 3pm
Tuesday 31 December 10am -1pm
Wednesday 1 January CLOSED
Thursday 2 January 10am -3pm
Friday 3 January 10am -3pm
WESTOE TRAVEL
120 Westoe Road
South Shields
Tyne and Wear
NE33 3PF
Telephone: (0191) 455 2292
Corporate e-mail: sales@westoetravel.co.uk
Address:
WESTOE TRAVEL
120 Westoe Road
South Shields
Tyne and Wear
NE33 3PF
