Read some comments from satisfied customers
Thank you to all of the staff at Westoe Travel.
All of our holidays we have booked have been excellent.
We have been very well looked after, everything organised, especially with my husband being disabled.
Thank you for all of the advice you have given us, to make our holidays enjoyable.
We both look forward to booking more holidays in the future, wouldn't go anywhere else
S and J
Just back from a lovely break in Sorrento, Italy with TUI.
Would certainly recommend ‘Grand Hotel Vesuvio’ - very clean, comfortable and great location.
Thank you so much for an excellent service - would certainly recommend Westoe Travel and would have no hesitation in booking future holidays through yourselves again.
Kind Regards
Julie 15 October 2025
Just a note to say we really enjoyed our break last weekend to Leeds and Carlisle/Settle. The Park Plaza was very good. We thought we were getting a continental breakfast, but got a full English breakfast which was very good. Staff were very friendly and professional.
All trains were on time. The train to Carlisle from Leeds stopped at 16 stations, that must be some kind of record, but we had plenty of time and the scenery was fantastic, so we enjoyed it. Just one point you may wish to mention, the train only takes cash due to poor internet reception, we were ok as we always carry some. Thanks again a great little break.
Lynne
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Recently returned from our amazing family holiday. Excellent support and advice from Westoe Travel from start to finish to ensure we had the best experience possible. Nothing was too much trouble. 100% recommended. Thank you.
Karen 31 August 2024
Just been in your shop and was greeted by a lovely young girl - Chloe, who booked my break away, omg wow first time in this establishment and won’t be my last, I’ve never been made to feel more comfortable and she was so nice and welcoming, pat on the back for Chloe.
Tara 14 August 2024
Hi Alice,
I want to express my gratitude to you. You're experience is such a help when I'm so unsure about what to do, I appreciate it greatly.
I'm now just too excited for next year to arrive haha.
Kind regards
T.A
Good morning
Alice you certainly chose a good room for me.
The Hotel has really been upgraded.
It is now 4 star.
Another satisfied customer.
Will book for next year when I get home
Thanks M.L
Thank you Charlotte, for our private Mystery tour this weekend. Alfie was fantastic taking us to Harrogate, Skipton,Bradford & York over our 2 days. Excellent value for money and brilliant customer service from the girls at Westoe Travel
Will be in touch for another private trip for the end of the year.
Nicola M
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Hello Gillian
I just want to let you know we had a great time on our trip to Paris. I want to thank you for sorting out the train tickets especially due to the train strike.
I am really writing to let you know the Riviera tour guide Johnathon was brilliant, he was so good. He has lots of information which he must research and then is happy to share his knowledge. He took time to show people how to use the public transport and in some of our free time took us into Paris to look closer at more interesting things. I think at times he went above his remit to ensure everyone was safe, comfortable and had a really good time. Everyone was praising Johnathon and I think he made what would have been a good trip a brilliant experience.
If you could please let Riviera Travel know that Johnathon is a really brilliant tour guide and an asset to their company.
Thanks again Gillian for your help.
See you again soon.
Malcolm and Anne
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Hiya just back from holiday Inn Express Glasgow absolutely brilliant such a spotless hotel well placed for shopping 15 walk to station train's all smooth running thank you will definitely be back
Linda P
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Just got back from our wedding on P and O cruise The best way to describe it is WOW absolutely above our expectations. Gillian at westoe travel went above and beyond to help us with our arrangements nothing was too much trouble for ourselves and our 18 guests thank you for everything
Tanya
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Just booked a holiday gillian was very patient and gave a lot of advice excellent travel agents
Catherine
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Just to say a very big thank you to Alice for all your help booking our trip to Berlin
M and A
I used the ABTA Travel Money service from Westoe Travel
The link was easy to use and the money was delivered directly to my house
at 1pm next day.
I was really pleased with the service, especially the home delivery and I will definitely use it again
Joan L February 2024
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Myself and wife have literally just arrived home from a great trip to London. It was a very easy straight forward booking with westoe travel. I emailed them my choice of travelling date and times of Train's and they replied within an hour with my options for a Hotel, then I called and made the booking and paid over the phone.
As an Entertainer myself either a working performing trip to London or a family trip I honestly wouldn't book a trip to London with anyone else.
5+ Review
Darren B
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We just wanted to say thank you so much for helping book our most recent sun holiday.
The hotel had been recommended by a friend and also yourselves, and it certainly did not disappoint.
From arrival to departure it was amazing with fabulous food, entertainment and or course drinks.
Thank you again for helping us book.
We are now looking for a holiday for 2024 and will be in touch very soon to see if you can help out with suggestions.
P and S 9/10/23
Had a great holiday in London through Westoe Travel. Hotel, travel by train and river cruise all included in price. Excellent value, great customer service from Westoe travel and excellent hotel service as well. Will be using Westoe Travel again. Thank you.
PC 16.09.23
Just home from our trip to London .
Just want to thank you - hotel great location! Will book with you again.
Thanks
L.M. 8 September
Very professional and friendly. Great family business. Quite a rare thing these days. My parents used Westoe Travel from when they were at the back of the newsagents. We always use Westoe Travel too.
L.I 16 Aug 2023
Just a quick email to say how much I appreciated the assistance I was given by one of your staff members, Alice. When booking a day trip to Bowness and Keswick recently. she went out of her way to make sure that I was on the same coach as my elderly aunt who was also on the trip. Because I booked late. only a few days before the excursion, I wasn't sure whether I would be able to get a seat on the same coach but Alice arranged it so that my wife and I were in the seats behind my aunt which made the trip so much more enjoyable. Please pass on our thanks to her from us all.
W.B 1 August 2023
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Good morning,
I just wanted to email to say a big "thank you” for organising our trip to Wimbledon…all went like clockwork, with the hotel and seats perfect. I would (and will) highly recommend you/your kind support to anyone.
Thank you again
J. 18 jULY 2023
Just to say thanks to you all. We booked our accommodation and trains with you for our trip to Edinburgh on 30th May.
The hotel was superb and thanks to you organising an alternative train for 31st, when rail strikes were affecting our journey home, went without a hitch.
I can’t speak too highly of you.
Kindest regards PB 1/6/23
Hi Graeme & Alice,
Just wanted to say thank you both for all that you have done in planning our trip to London to watch Sunderland at Wembley. Obviously this is now not happening but me & the lads all appreciate what you did in making the arrangements.
Thanks once again. Take care & no doubt we’ll be back in touch.
MC 17 May 2023
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I'm about to go on our first ever family cruise , before going to Westoe travel I looked at Tui , Dawson and Hays, Westoe came out on top . It came down to the tentative personal care you feel , I'm a sceptic by nature , I've worked in the service industry for over 40 years and can be a very difficult customer, as I expect the best , we booked back in February and yesterday had a hard time using the cruises app when booking excursions, went to westoe travel spoke to Alice, and not only did she solve the problem immediately, she gave us brilliant advice on what to do and which excursions are best value for money, totally went above and beyond and TOTALLY changed me from being a sceptic to totally relaxed. Bravo Alice
L.J 2/5/23
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Thanks To Gillian for her help on booking our jet2 holiday , and our Caledonian travel , She is a real credit to Westoe Travel and we really appreciated her help , P and J 17/4/23
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Never been disappointed wouldn't use anyone else
KC 9/4/23
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Just want to say a massive thanks again for organising our latest trip to London. Just got back this afternoon. The free 24 Hour Hop On Hop Off Thames River Cruise was a huge bonus and allowed us to see so much that we wouldn't have ordinarily been able to.
Thanks again DP
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Hi there I would like to thank your company for the most professional journey for my son and his dad as the used your coach for the Wembley Trip
Outstanding
Safe
And comfortable
From beginning to end
Will definitely use your travel again
Thank you
100% brilliant GM
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Just to let you know we had a fantastic time and it turned out to be a great surprise for my wife.
I would like to thank you for the effort you put into making this an amazing trip looking forward to booking our next trip with you .
Thanks DL
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Just want to say a BIG thank you for today for booking mine and my mams Wimbledon package, even though you were closed and very busy booking Wembley trips you still found the time to look for a trip for us, I'm so glad I rang on the off chance, its a lifelong dream for my mam to go, I won't forget what you did today
SJ 11 February 2023
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Hello Graeme
just wanted to say a big thanks for a lovely weekend in York which you organised for us
(York Rail Adventure)
JN 9 Feb 23
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Hi Alice
Just returned from a fantastic trip to the Abuh Dhabi F1 Grand Prix, once again great communication and organisation from you and all at Westoe Travel , Gullivers were a great company too would def go with them again , everything so well organised and staff were great .
Thanks so much can’t wait to organise our next trip
Kindest regards CW 21 November 2022
Thank you for arranging our holiday, it was totally stress free thanks to your staff. from start to finish. We stayed in the Atrium Platinum hotel in Ixia Rhodes for 2 weeks and it was the perfect choice, recommended by you when the hotel we wanted wasn't available. We will certainly use you again and recommend you to others.
Thanks again,
A & D 4 October 2022
Hi Alice just wanted to say a massive thank you for organising our trip to Sorrento. We had an amazing holiday and made all the easier with you organising it all, especially the special assistance. Thanks so much JB 26/9/22
Hi Gillian,
Just wanted to send you a massive thank you for sorting our holiday to Australia. We all had a great time, and everything went off without any hiccups.
I will certainly be back to Westoe Travel to arrange future holidays.
Thanks again NR 1 September 2022
I returned yesterday from one of your London Rail Adventures
I just wanted to let you know that once again it was a perfect package, with well timed, minimally stopping trains and a really good hotel, ideal for London. The Bedford is the best I have stayed in of its type, with a massive room, fresh decor and a really pleasant restaurant, as recommended by you
My request for an adapted bedroom was more than well fulfiled
Good value as well
Thanks for a great trip EM 28 August 2022
Thank you and the staff for organising our recent trip on the Northern Belle - we had a fantastic time! I'm sure we'll be booking with Westoe Travel again, in the near future.
JE 12 August 2022
Graeme thank you for looking after us firstly in arranging and booking our break to London it was an absolute joy and highly recommended. In addition a big thank you for looking after us after the knock on effect of the " heat Wave" and the additional care and attention shown to ensure we were accommodated and arrangements to train times.
Once again a big thank you.
P and J 21 July 2022
Hi Joan, Just have to send this message to say once again Westoe Travel have come up trumps for us. You really went over and above in your efforts to get us home after our nightmare journey from Vancouver for which we sincerely thank you.
It has always been a pleasure dealing with you and your team and we hope we still have many holidays in front of us which we can get you to organise.
Many, many thanks
Lilian & Ray 18/7/2022
Just a quick email to say we had a wonderful time at Wimbledon last weekend. Plus the extra nights in London.
Just thought it was important to let you know all went well. Even through it had been planned for 3 years. Would you be able to let me know if you are running a Wimbledon trip next year
D an P 25 JUly 2022
Yet again, excellent customer service organising a tailor made holiday in the USA. Helped us immensely after British Airways' best attempts to create chaos at Heathrow. Thanks to Gillian.
Les 4 Jul2022
Just a brief line to say thank-you for a great trip to Jersey last week, brilliant hotel with great meals and the travel arrangements were the best we have ever had.
Regards Tom and Marg 4 July 2022
Westoe Travel once again working so hard and going that extra mile to look after their customers it's times like now when you really do deserve those Awards Brilliant Travel Agent and a fantastic family business keep up the good work who knows maybe another Award is in the making.
Brian P 14/6/22
I would just like to say thanks for a fabulous choice of hotel in Sorrento, you can let people know that there are free towels at the pool so you don't need to take your own, a bonus if taking restricted luggage. The food at the Caesar Augustus was brilliant. AM 7/6/22
You recently organised a trip to Wembley for me and 7 others which was traveling by train and 2 nights in The President hotel.
I just wanted to drop you an email to say thank you as every thing worked perfectly including the result!
Thanks again and if and when we make it to Wembley again we would have no hesitation in booking a similar trip with you.
Thanks again for your help.
D F and 7 others.
Just wanted to say thanks for sorting the arrangements for the Wembley weekend for us. Everyone was more than happy with the hotel etc so thanks very much for that.
M 23 May
To Alice and all of the hard working staff
Thank you for your excellent help, advice and experience on our holiday to New York.
Even though covid interfered a few times, we managed to eventually go and have the best time
Westoe Travel always do the best job and I letrally recommend you to everyone LM 14 May 2000
Booked to go to wembley, excellent service. Would definately use again. D.N 14 May 2022
Hello Gillian,
Thanks again for organising the trip at such a short notice.
Had a great time!!!
I will definitely use your services again and recommend you anybody I know.
M.0. 5 May 2022
Hi Alice
We would like to "Thank You" for recommending the trip to Iceland....we had a brilliant time
I've attached 3 pictures from the trip as we were REALLY fortunate in that we saw the Northern Lights (we got told only 20% of the trips you get to see the lights!!). The Golden Circle trip was great... as was the FlyOverIceland simulator ride
The weather was spot on and the views breathtaking
Thanks again..... and please don't forget us if anything crops up with New York.... October time B & C 23 April
Just wanted to congratulate you and thank you for an absolutely fantastic 4-day rail break to Dundee! It is excellent value-for-money. Dundee is amazing! The trip to St Andrew's was wonderful and most memorable. The Hilton Hotel is absoluitely top-notch! The folk of Dundee must be the friendliest in Scotland! Everyone made us feel welcome and special. AB 23 April 2022
Thank you so much for organising our trip away to Liverpool the Jury's Inn was lovely and clean also our mersey cruise we decided to stay on instead of getting off at woodside and we went into the museum and had a walk around the Dock before our beatles tour which was brilliant thank you Heather S 29 March 2022
Just to say thank you for arranging the Mystery Trip for us.
We had a wonderful weekend in Chester, Crew overnight and Sunday afternoon in Bakewell. Compliments to Dave our driver who kept us all in suspense as to where we were going. The weather was glorious and everyone had a great time. So much so, we are looking at booking another one
N M 21/03/22
Star rating *****
Value for money.
Gill Johnson
Star rating *****
Great local travel agents, staff are very helpful and knowledgeable We would highly recommend booking any type of holiday or journey with this company.
Gary Breheny
Star Rating *****
Fantastic assistance to find a great holiday to sute me
Angela Goddard 15/3/2022
just returned from the Chester / Cheshire Oaks coach trip and cannot recommend enough. Excellent value and our driver Dave was fantastic. Great customer service and communication throughout. Thank you Westoe travel, I am already looking for my next little adventure
12 January 2022
Can I thank you for all your help with my booking and the changes I’ve had to make in the last few days. Your assurance and expert advice is greatly appreciated. I will certainly be booking with you again.
Kind regards
DM 7/1/22
Good morning
I just wanted to say that we travelled to London on Monday 20th September, staying at Copthorne Tara Hotel, Kensington for 5 days and 4 nights.
Everything from our rail journey to hotel was superb and we enjoyed every minute of our stay
I have recommended your company to friends and family who have since booked holidays themselves
So thank you Graeme, who organised ours. We've looking forward to another mini break, very soon
Kind regards
P. K.
Just wanted to say thanks to you and Westoe Travel for our London trip , my mam ( 82yrs) thoroughly enjoyed it , location of hotel great right next to tube station which was ideal , the hotel itself: lobby and reception very nice, good value for money , we’ll definitely be using you again .
Cw 16 September 2021
We thank you for organising our London trip. It was so good to get away and have an adventure at last. The hotel was just right for us in size and location.
Anne E 11 September 2021
laire Weir
We have just returned from a 3 day trip to London organised by Alice. Train was not too busy and Doubletree Hilton was situated in a great location. Perfect short break. Thanks Westoe Travel.
Lesley N 2 September 2021
Been on our 3 day break to London and Harry Potter studios. We all thoroughly enjoyed it the hotel and staff were really nice. Worth the money we paid, just to say thank you to all at Westoe Travel
from Julie Wendy kacie and brinie 1 September 2021
Good morning. I booked a 3 day 2 night trip to London via yourselves with Harry Potter tour included for me and my daughter. I just wanted to say what an absolutely amazing time we had. You organised everything for us,all we had to do was collect our tickets and turn up in the right places at the right times. I requested an early train outgoing and later train coming home which you absolutely delivered. The coach collected us spot on to the Warner Bros Studio and again to bring us back. The tour itself was fantastic.
Our accommodation was perfect, so central and right next to the tube, theatre and bus stops and within 10 minute walks of places we wanted to be. It was also a lovely hotel with friendly and helpful staff.
This was a present for my daughter which we had been looking forward to for months and it was absolutely perfect. Thank you so much for a brilliant, well organised break. I will definitely book again and have highly recommended you to everyone I know.
Kind regards
Gemma 18/8/21
Hi just wanted to thank you all at Westoe Travel for sorting out our weekend in London out 2 weeks ago.
We had a wonderful time celebrating our 21st anniversary. The Cavendish hotel was tremendous, train travel went without a hitch and the Ritz was out of this world. We also managed to get there and back before the COVID lockdown.
Thank you, we will be booking with you again on another trip.
Kind regards, Steve & Susan
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A big thank you to your staff for the way you have handled our booking which was unfortunately cancelled. We look forward to booking future holidays with you when this awful situation has eased and things get back to some kind of normality.
Fred and Jane
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LIVERPOOL AND CHESTER
We returned from our trip yesterday.
Every train was exactly on time. Plenty of seats available and socially distanced. The hotel was in a great location, the continental breakfast included hot food, the staff were friendly and helpful. We felt they managed the Covid secure arrangements very well.
Chester was beautiful, and we were lucky enough to have sunshine for our day trip.
Thanks for including admission to The Beatles Story. It’s not somewhere I would have prioritised (so many places to pick from) but it really was well worth visiting. And of course it was uncrowded and leisurely.
We had a great few days, it was excellent value for money.
Thanks
Jan and Brian
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We recently booked our flights with this branch of Westoe travel, a small family run travel shop. Never having been in here before I was pleasantly surprised. The office is very small but Graeme had a very good knowledge of our Australian destination and is very pleasant to deal with. I would definitely book here again, and particularly with Graeme as he really did his best for us.
Gloria W 26 February 2020
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I just wanted to let you know what a pleasure it is to deal with your colleague ‘Alice’
She is always super friendly, patient and a real credit to your organization
Thanks and kind regards,
Charlotte 6/2/20
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Graeme,
We had a fantastic trip to England and Scotland from Canada.
I wanted to get back to you and say a special thank you for your wonderful planning, suggestions, bookings etc! Also the package arriving all plasticized was so practical and actually necessary with all the referrals we made with it.
You also included the book on Geordie phrases! Lots of fun! Thank you!
I will definitely recommend your services to anyone travelling in the UK!
Best,
Kathryn Gaye Barter
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I just want to say Thank You very much for helping me organise our (Secret Trip on the Northern Belle). It was a huge success with our husbands.
Wishing you all a Happy New Year. M S 4//1/20
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Cruise Booking
Always get a better deal for you. Never rushed always make you feel comfortable. Jan T 14 April 2019
Trip to Liverpool
Thank you for organising our trip to Liverpool. Had a great trip. Loads to see and do. Ann C 8 Z
London and Wembley
Just wanted to say thanks a lot for making all the arrangements for the Wembley trip. It was much appreciated by all 12 of those who went as everything was spot on (if only you could’ve arranged the result)!! Hopefully we don’t have to go back to Wembley for the play-offs but if we do we’ll certainly be in touch with you again.
Once again, thanks for everything. Martin C
Wembley 31 March
Must congratulate you on a great weekend, lucky enough to stay in the Marriott hotel on Saturday night on our Wembley trip, very smooth and well organized journey and very good value for money. Pauline P
Wembley 31 March
Would just like to say, thank you for a quick, efficient and professional Trip to Wembley and back yesterday.
Also Friendly and Polite Drivers/Stewards also.
Keep up the good work. Will & Chrissy, Coach 1.
John Emerson 19 March 2019
"The staff in this place couldn't be more helpful they sorted everything out i wanted"
Mark Finch 19 March 2019
Gillian helped us book a Disney world holiday. To say we’re happy with the price is an understatement. Thank you so much Gillian, you’re a star!!!!
3 March
My wife and I wanted to go to New Zealand. We had never been there before. We first of all spoke to Graeme, who asked that we decide what we wanted to see. We then called into Westoe Travel, where Graeme spent a good hour going through tourist spots. Without his knowledge we would have come unstuck. We chose accommodation and trips through the company Anzcro. Prior to departure, we were given a book of vouchers, which we used for car hire, hotels, trips etc. We had transfers attending on time, all hotels were expecting us, everything went like clockwork. Graeme recommended Doubtful Sound, over the popular Milford Sound. We did a fantastic 24 hour trip, staying over night on a 75 passenger cruise ship, which was awesome. A “Top Tip” is to ensure you pre-book all your trips. People were turning up, for example, whale watching, to find the trip was fully booked.
28 February 2019
David C to Westoe Travel
"My wife, Jill and I, have just returned from a very special "retirement" holiday in New Zealand. We spoke to Graeme, who, using his extensive knowledge, helped us plan our itinerary. We used ANZCO, as the travel provider who arranged all of the accommodation. Prior to departure, we were provided with a book of 25 vouchers, for airport pick up, car rental, trips, rail journeys and hotels. Everything went like clockwork. This was our first trip to NZ, and if it wasn't so far away we'd be back tomorrow! Westoe Travel did an amazing job, and they come highly recommended."
5 February 2019
Thank you Alice
We had a wonderful weekend
Thank you so much for the arrangments, everything was great. Carol
31 October 2018
Many thanks to all at Westoe Travel.
We couldn't fault your firm and the speed you booked our holiday with Jet2 Holidays.
Everyone concerned at Newcastle Airport and Faro Airport were very friendly and efficient on our transfer to Albufeira. K and S R
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20 October 2018
Thank you for helping us arrange a magical holiday in Florida and a Disney Cruise.
Your Knowledge and experience is invaluable J and M
28 June 2018
Just back from 5 days Disneyland Paris. Train to Gatwick,overnight stay in hotel , flight to Paris, transfer bus to Disney. Fantastic Disneyland Hotel. 5 days of sheer brilliance. All transport home. All booked by Alice . Not one hitch. Everything perfect. Cannot recommend them enough. Professional and really friendly and helpful. Nothing too much trouble. Will def. use again CG
27 June 2018
Hi Gillian
We have returned from our trip to California after a fab time. We Just wanted to say thanks for your help and advice as it was all perfect for what we wanted to do. All the hotels were in good locations and all excellent choices.
Thanks again C
15 April 2018
Booked a trip to France with Martin at Westoe travel after trying to book it all myself - it took the stress away, train to London booked with hotel for one night, then Eurostar to Lille then connecting train to Albert with accommodation, and the return journey back to Newcastle, They were so very helpful and all we had to do was collect tickets when they arrived - looking forward to our trip in May and I’d definitely recommend Westoe travel JD
12 April 2018
Excellent and friendly service from Alice
17 February 2018
Brilliant recommendations from Gillian for our trip to London, Hotel was beautiful and right in the middle of town so close to all the sights. Will definitely be booking again CC
16 Nov 2017
Dear lovely staff at Westoe Travel
We have just returned from a holiday organised by you with United Airlines to NYC San Francisco and Las Vegas (3 nights each) You added train and hotel in Edinburgh from Newcastle and the cost was most reasonable. We travelled to Newark Airport on 5th November 2018 and returned on 15th November.
Everything was great and we enjoyed every minute.
The advice and service we received from you was exceptional in every way.
Once again many, many thanks. We will recommend you to all our friends and look forward to travelling with you again.
ED and LH
17 February 2018
Brilliant recommendations from Gillian for our trip to London, Hotel was beautiful and right in the middle of town so close to all the sights. Will definitely be booking again
C.C - London Theatre Break
6 November 2017
I have just returned from one of your trips to Krakow. I would like to thank you for a marvellous 4 days.
The hotel was great, the organisation of the excursions excellent and the guides were all "top notch" including your own guide, Vic. I was impressed with the way we were met and taken to our hotel. A really great holiday. Thank you .
R. S.
8 September 2017
Just a quick note to thank Gillian for all your help in putting together our recent trip to the USA.
We had a brilliant time, including the breath-taking solar eclipse and a host of other memorable moments along the way.
Everything went to plan.
Thanks again and kind regards
Gary and Kim C
21 May 2017
Hello
Just a thank you email to you all for the excellent travel arrangements to London at the weekend for the football game.
The President Hotel was excellent and we couldn't fault your arrangements.
Many thanks and we wouldn't hesitate to book with you again.
Best wishes
SS (Wembley trip to see South Shields FC)
17 October 2016
My sister booked a weekend trip to London for the two of us last weekend . We travelled by train from Newcastle upon Tyne and stayed in The President Hotel overlooking Russel Square for two nights and pre-booked tickets with yourselves as part of the break to see the Lion King while we were there.
May I say a big thank you for a first class hotel stay, good food and wonderful seats in the Lyceum Theatre the show was the icing on the cake. We both had a fabulous weekend and are still amazed at the value for money of this trip considering the standards we received.
Thanks again and here is to the next trip with yourselves hopefully soon.
Lynne R
Westoe travel organised my honeymoon to Canada. My partner and I wanted to go to the Rockies and go to as many places as possible within our budget.
Westoe travel organised the whole thing.
Our train to London
Overnight stay at the airport
Flight to Calgary
Our car
2 nights in Banff
A gondola trip
2 nights in lake Louise
2 nights in jasper
A wildlife tour
Overnight train to Vancouver
2 nights in Vancouver
Flight back to London
Train home from London
We only chose 1 hotel out of them all (fairmont lake Louise) - the rest they chose for us.
each hotel was welcoming, comfortable and easy to find. Each hotel gave us a free bottle of wine / champagne / prosecco for our honeymoon. One hotel even upgraded our room type too.
Because of their experience in Canada themselves, they were able to give us directions and gave us specific details on trails, walkways, tea rooms, things to go, what to see. We even received a printed sheet (and website url) for bear sightings for the local area.
Everything we needed we received in a pack, in order. It was well presented, a few personal touches added too and came in a little travel wallet with everything together and room to store our passports. We kept it with us throughout the holiday and it was amazingly handy!
The holiday itself was fantastic, we came very close to a grizzly bear !
When we arrived home, there was a beautiful bouquet of flowers waiting for us from westoe travel too!
Totally amazing. Experts at everything. Would recommend to anyone !!
Thank you so much for making our honeymoon as perfect and smooth running as it was !! S and S
JUST BEEN TO EDINBURGH TATTOO THIS WAS LOVELY,YOU BOOKED EVERYTHING FOR US, RAIL CARD, HOTEL AND TICKETS FOR TATTOO , WE WHERE RIGHT ON IT, COULDN'T ASK FOR BETTER PLACE, THANK YOU WESTOE TRAVEL VERY PLEASED, WILL BE GOING WITH YOU AGAIN, DEFO. THANKS M.R
Just to say many thanks for organising travel to Edgbaston on Saturday
Your response to my telephone call to make my booking last Saturday was excellent
Please pass on my thanks to the coach firm JH coaches SH Durham Cricket Tour to T20 Finals
Thank you all so much for all of your help in planning our honeymoon.
We are so grateful for your time and patience in helping us make our decision and we are extremely happy with the result, we had an amazing time. N and A
A BIG thank you to Gillian for your help with our travel arrangements to London with the family for our Ruby wedding celebrations. Westoe Travel at its best. F and A
We want to thank you for organising our short trip to Paris through Riviera Travel.
We had a fabulous holiday and thanks to you, everything went to schedule.
Our tour guide Angus was excellent - very informative and pleasant throughout.
We will certainly recommend you to our friends
Thank you to Joan for all of your hard work, knowledge and organisation to make our holiday in Canada a success. Everything went like clockwork and we had a wonderful stress free time A and A
Many thanks Martin for your hard work and to everyone who helped to make our holiday special J and P
Just to say a huge thank you for organising our big group to London we had a great time R and P
Thank you for going the extra mile to ensure that my husband and grandson had a great London break Pat M
Thank you to all at Westoe travel, especially Gillian, who helped with the issues regarding a booking I made. You persevered and made countless phone calls and emails until I was happy with the booking and managed to save me precious pennies! Amazing customer service as always and I would never go anywhere else. Thanks again x Kaye W
Just wanted to say a huge thank you to Graeme, we had a great time in Edinburgh. The Hotel was excellent, clean, comfortable and had everything we needed. The two concierge were excellent, helpful, informative and very friendly. They showed us where everything was including the pool and gym which our two boys took advantage of.
Thank you again for sorting another lovely break for us.
Lynne 19 Feb 2016
Had a fantastic time in Amsterdam as a competition winner from Westoe Travel. Thanks so much for the memories
Daniell M 29 August 2015
I am Sophie 22 years of age with a diagnosis on the Autism Spectrum. I currently attend Autism Able and I am the learner representative on behalf of the young people involved in the group. I would just like to thank you for kindly donated prizes towards our raffle and event which has raised a total of £2052 at the Cluny event. This will help our project grow and will go towards equipment and activities that support our needs. Without your help and support this would not have been possible and we are all very grateful for your kindness.
The group has given me so much confidence with my singing and also interacting with new people which with having autism can be difficult but more importantly has helped me to believe when i have doubted myself. I now look forward to performing in front of others with my singing especially as part of the autism able singers It gives me a lot of focus and sense of belonging when I am struggling with a few things and also rehearsing every thursday brings us closer together in friendship and working as part of a team. Autism Able is not just a group for socialising.We are supported to make sure we overcome our difficulties and anxieties and learn new skills along the way. Thanks again for your kindness,
Sophie P 3. Sept 2015 On behalf of the autism able learners
We've had a fab trip to Amsterdam, travelling on the north sea ferry and staying at the Park Plaza Victoria. Thanks to Alice for organising this for us :-) Lesley N 28 August 2015
Thank you Westoe Travel really looking forward to seeing Geordie The Musical tonight Beverly H 25 August 2015
Hi Alice
Just back from Tenerife thanks for another fantastic holiday.
I will be on touch when I have dates for next year.
Ian & Janice M 12 August 2015
We recently went on your Sunderland Airshow cruise and had a fabulous time. The meal in the restaurant was absolutely fabulous. Sarah S. 4 Aug
Just to say what a wonderful and well organised trip to the airshow on the DFDS ferry. We all thoroughly enjoyed the day and would like to register our interest in going again next year.
Thank you again for a super event! Ian 27 July
Highly recommend Westoe Travel for any break whether it be short or long, they are extremely professional, friendly and give an excellent service. Marian A 26 July
Would definitely recommend Westoe Travel .... Have helped arrange South Tyneside Gym Clubs travel arrangements for years the friendly personal touch I think you'd struggle to find anywhere else. Massive thank you to the team Sue M 26 July
Thank you so much to the staff at westoe travel for helping us find a break to legoland at such short notice.we have two very happy children who were previously devastated by being let down by south shields day trips.you.ve restored my faith in human nature. Kerry 25 July
We recently returned from a three week holiday in Canada which we booked through Joan, I would like to thank you very much for the wonderful holiday which went without a hitch. Les P 15 July
Hi, just sending this email to say thank you for organising a super break for us.
We rang on 24 June and asked if you could arrange anything for London for me and my husband for the following week.
Martin rang us back several times and got us booked in to the President Hotel at Russell Square from 30 June for 2 nights. As Wimbledon was starting, London was busy but he got us sorted anyway.
We had a great time, train from Sunderland was so convenient, hotel was great and we had a 3 course free evening meal, which was very impressive. Weather was fantastic, so we had a brilliant time.
Thank you so much. We were in need of a change of scenery and had a wonderful time. We really appreciate your efforts and hope to book another break with you later this year.
Cheryl S 30 June 2015
Hello Graeme;
My wife and I had a wonderful break in April; so much so would like to arrange another three day two night break in London. Kevin B. 1 June 2015
Hi Alice.
Just a quick email to say a great big thank you for sorting out our trip. The deal was brilliant and so was London. Didn't get the chance to see it all so will defo be getting in touch to book up and do it all again. The hotel was brilliant, excellent location to everywhere we needed to be, so just once again a big thank you for booking everything for us. JC 28 May 2015
Just back from one of your London weekend breaks. Had a fab time. Train on time. Hotel was great even had a refurbished room. Jersey boys were fantastic. The free cruise was great too. You even managed to get the sun to shine for us too ;). VE70 celebrations too. Thanks for arranging everything xx Julie G 12 May 2015
Hi just a quick note to say thank you for organising the weekend break to Elvis exhibition at London 02 arena, was amazing, had a great time and very impressed with the whole package ie transport, hotel, meals and entrance fee, will certainly be back to book more in the future. Thank you Lynne C. 25 March 2015
Thanks for a great deal to London, booked this morning by Joan, communication with Martin, pre booking, excellent. First time user but won't be the last.Christine C 3 March 2015
A big thank you from all of us here at The Customs House for sponsoring Customs Talent. Graeme did a brilliant job of judging the contest! Must have been those tips he was getting off Simon Cowell! 21 February
Thank you @westoetravel we had the best trip to the darts #180 #standupifyoulovethedarts pic.twitter.com/RF7TXnkONK
Vicki M 5 Jan 2015
A massive thank you to Westoe Travel for arranging our trip to London by train. The Russell Hotel was incredible and within walking distance from Kings Cross Karen W 18 October 2014
My favourite Travel Team who have looked after my travel arrangements for many years to many parts of the globe and ofcourse in the UK too. Personal touch is second to none and nothing is too much trouble. Keep up the good work. Yvonne 2/10/14
Went to Birmingham on sunday to see Robbie W ... fantastic service..hotel lovely and coach driver fab. Had a fab time thanks guys .. defo book again June P July 2014
Just been on your organised trip to see Eminem. Have to say was a lovely hotel & a fab weekend. Thank you Lisa M July 2014
Just back from a Fantastic trip to Coronation Street, was simply great, looking for our next trip. Thanks so much June C 19 June 2014
ThanK you so much. We are very impressed with your company - the customer service is fantastic. I will be recommending you to all my friends and family. Mrs D
Many thanks for your help in getting us to London on Monday. Our train stopped at Peterborough and your help in finding details of a bus to London was invaluable in making sure we reached London Mrs A
Well done Westoe Travel your the best just booked for South Africa with you today Mrs R
I was one of the customers stuck in London on 28 October, thank you so much! I had nothing to worry about going through Westoe Travel. Will definitely book through these again. Mr G booked for London
Thank you very much for everything you did when we were 'trapped' in London on Monday
Mrs G. (London break. had booked for 104 people with Westoe Travel and they could not get home on Monday 28 October as storms prevented trains from operating. Westoe Travel arranged an extra night in the hotel and new seat reservations on the trains for all passengers at no extra cost)
Just to say a big "THANK YOU" for a great holiday!! We went on you 2 night rail break to London. The President Hotel (Russell Square) was central, a lovely area, good hotel plenty og hot water!! (essential!) and a great breakfast, best I've ever had in a hotel! The river trip too was an added bonus.
I could recommend this holiday to anyone. "Agents Excellence Award" is well deserved!!
So thank you so much - keep up the good work! We'll be back!!
p.s. London Map and Tube Map added bonus also.
Mrs L 14 October
My husband and I travelled by rail from Newcastle on 23rd July and returned home the following day. All arrangements were made by Westoe Travel, including tickets for the Pompeii and Herculaneum Exhibition at the British Museum. The Museum was only a few minutes walk from the President Hotel. Because of your organisation, we had a most enjoyable trip.
Many thanks
Mrs S G 29 July 2013
Amazing day with the DFDS lunch cruise for the Sunderland Airshow hope to do it again next year T 28 July 2013
Just got back from an amazing weekend in London thank you all so much for sorting it for us much appreciated and will be booking in the future through yourselfs
Graham C 28 July 2013
Thanks so much for sorting out our holiday to Florida.
It was absolutely fantastic & a big thank you for all the tips and advice you gave me it made the holiday so much easier & enjoyable .
The hotel was fantastic & we loved going to downtown disney on an evening on the boat .
Stopping at the Universal hotel was another brilliant part of the holiday. It was well worth the money we paid because of the fast pass & the day we went to Islands of Adventure we had been on the Harry Potter ride by 8.15am as there was no queue & had the rest of the day to enjoy the park .
Afterwards we went back to the Lowes Pacific & our son played in the fantastic pool which they have which had loads of water cannons to squirt each other with .
Thanks again
Julia B (Orlando, Florida 2013) 18 July 2013
We have just returned from a 4 day short break trip to Bruges on Eurostar which you organised for us. I would just like to say a big thank you to everyone at Westoe Travel for everything you did for us. This was one of the best holidays we have had - no travel hitches, excellent hotel selection , first class tour guide and one of the most stunning holiday destinations we have experienced. We will definitely consider booking with you again .
Can you please convey this message also to the staff at Riviera Travel with a special word of thanks to our tour guide Christina.
Kind Regards Ray H (9 July 2013)
Just a quick note, I travelled with yourselves to London at the weekend and just to say thank you everything went really well. I realise you probably don't get praise very often so I thought'd be nice to give you some! I will use yourselves again.
Liz M 8 July 2013
Brilliant time in Sorrento with Riviera, great tour managers and a really well organized week of events. Thank you for recommending it we thoroughly enjoyed it. Not sure how many photos I took but it was quite a few. David M. 25 May 2013
We have just been to London with hotel rail tickets and NFL match tickets arranged by Westoe Travel. Everything went extremely well so I just wanted to thank you. I'll be booking again for next year!
Bernie R 29 October 2012
We have just returned from a Westoe Superbreak to London by rail 22-24 September. We would just like to thank you for your excellent administration and great value. The paperwork for the Houses of Parliament, the Leonardo da Vinci Exhibition and Buckingham Palace was flawless.
The enclosure of maps and relevant information was most helpful and the train seating excellent. The hotel was very comfortable and in an excellent location.
We are at a loss to know how you made any profit at all
Gillian D 28 September 2012
Special thanks for all your help in organising our trip by Eurostar to Bruges at Easter. It was very well organised and the Tour Manager was great. The highlight was finding the memorial to a relative at Tyne Cot Cemetery. Special thanks to Joan for her support and advice in helping us find the memorial.
Joan 12 April 2012
Thank you so much for the donation for our raffle to raise funds for the Intensive Care Ward at South Tyneside District Hospital.
My dad's story was in the Gazette on 30 March. Once again a big thank you Audrey A
Thank you very much for helping my husband organise my lovely 50th birthday surprise holiday
Julie T 13 August 2011
(Lakes and Rivers of Imperial Russia)
My friend is heading back tomorrow after a very successful visit. Everything went like clockwork, thank you for organising it so competently for us.
Philip C. 9 August 2011
Thank you for your help in booking our recent holiday to Washington, New York and Niagara Falls.
We had a great time - I was particularly happy with your suggestion of staying near Duport Circle in Washington -it was an ideal location with lots of choice for evening meals and excellent links to the city.
Lynne and Michael 9 July 2011
Dear all at Westoe Travel,
Just to say a big 'Thank You' to you all at Westoe Travel for helping us in booking and preparing for our trip to Australia. We had an amazing time during our trip and the transport, hotels and excursions were fantastic! We will be recommending you to friends and hope to book with you in the future.
Many thanks,
Joanne and Alex G (15 May 2011)
With Appreciation
Thanks for all your help we are very grateful
B & D Steele
Thanks again for organising our holiday so well. Everything ran smoothly and we had a great time. Cheesecake factory was awesome - as was the chocolate!
Margaret K (San Francisco, San Diego, Anaheim, Los Angeles tour)
Dear All,
Just to say a big 'Thank You' for taking on board my specific requests/needs -it made such a difference not having to worry about it at all.
With all good wishes-and keep me on your mailing list
Anne B 16 June 2009
Thoroughly enjoying our honeymoon in California. Many thanks for all your attention to detail
Christine B 25 August 2008
Thank you for all you help
We are very grateful.
Beverley & Derek S.
I would like to take this opportunity of saying how impressed with the extremely helpful service i received when making a booking yesterday.
The lady i spoke to (Joan) could not have been more helpful/friendly Nothing was too much trouble for her to explain.
I have dealt with many travel companies over the years but have to say the customer service i received on this occasion surpassed anything that has gone before.
Many thanks, one again
Janet L 10 January 2009
To Gillian, Graeme and all at Westoe Travel, thank you for your help whilst planning my trip to OZ! It was the trip of a lifetime and went like clockwork! I also appreciate you helping me to get booked for Israel in September
Best wishes
Susan T
Quick message to say thanks from me and the lads for the travel arrangements. Whilst the (football) result in the end was not what we wanted the whole experience was simply superb and the train and hotel excellent value and all worked brilliantly. Let's hope we get there again soon. Cheers.
Ian S 01 March
Hi there,
Got back from London earlier this afternoon and just thought that I'd say thanks as everything was spot on and the hotel went down a treat with the lads. It was a great weekend despite the result. Cheers and hopefully we'll be back in touch after the game on Sunday!!
Martin C 01 March
Hi Martin, Graeme,
Just want to say thanks for the weekend, everything was seamless and really well organised.
Really added to a great weekend.
Bus driver was really canny.
Thanks
Kevin 01 March
Just got back from Wembley this morning,brilliant time was had by all,the coach and driver were top quality,and the hotel was one of the best I've ever stayed in,and all for £89,will use westoe travel again and recommend to friends,,thank you
Gary M 01 March
Thank you for arranging our holiday to Bruges we had an amazing time
Vicki M August
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